CK
Chevonne K
1 reviews | Active since Mar 2022
14 Mar 2022, 20:21
Pathcare account letter nightmare
Hi there, I'm on my dad's medical aid. We received a letter saying that Pathcare was going to hand us over to a bad debt agency. When I read the the items that they were billing for, I saw items that were billed last year (i.e. 2021) and should have been sent in for processing to the medical aid. It's shocking. What is happening in the accounts department?
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Replies (2)
Pathcare's replyOfficial
16 Mar 2022, 11:11Dear Chevonne K
I trust that you and your family are doing well under the circumstances mentioned. I will investigate your complaint as a matter of urgency.
I am so sorry to hear about the traumatic experience your family has endured, I trust that this matter will be addressed.
Yours sincerely
Stephen Moyce
PathCare Debtors
I trust that you and your family are doing well under the circumstances mentioned. I will investigate your complaint as a matter of urgency.
I am so sorry to hear about the traumatic experience your family has endured, I trust that this matter will be addressed.
Yours sincerely
Stephen Moyce
PathCare Debtors
Pathcare's reply16 Mar 2022, 11:11
Official
Dear Chevonne K
I trust that you and your family are doing well under the circumstances mentioned. I will investigate your complaint as a matter of urgency.
I am so sorry to hear about the traumatic experience your family has endured, I trust that this matter will be addressed.
Yours sincerely
Stephen Moyce
PathCare Debtors
I trust that you and your family are doing well under the circumstances mentioned. I will investigate your complaint as a matter of urgency.
I am so sorry to hear about the traumatic experience your family has endured, I trust that this matter will be addressed.
Yours sincerely
Stephen Moyce
PathCare Debtors
Pathcare's replyOfficial
16 Mar 2022, 11:27Dear Chevonne K
I have attempted to contact you on the number provided with the outcome but to no avail. I have responded in an email.
We do apologize for the inconvenience caused and will give our utmost to make sure that this does not happen again.
Yours sincerely
Stephen Moyce
PathCare Debtors
I have attempted to contact you on the number provided with the outcome but to no avail. I have responded in an email.
We do apologize for the inconvenience caused and will give our utmost to make sure that this does not happen again.
Yours sincerely
Stephen Moyce
PathCare Debtors
Pathcare's reply16 Mar 2022, 11:27
Official
Dear Chevonne K
I have attempted to contact you on the number provided with the outcome but to no avail. I have responded in an email.
We do apologize for the inconvenience caused and will give our utmost to make sure that this does not happen again.
Yours sincerely
Stephen Moyce
PathCare Debtors
I have attempted to contact you on the number provided with the outcome but to no avail. I have responded in an email.
We do apologize for the inconvenience caused and will give our utmost to make sure that this does not happen again.
Yours sincerely
Stephen Moyce
PathCare Debtors