CQ
Cheryl Q

1 reviews | Active since Sept 2020

29 Jun 2021, 10:46

Path care Bellville Covid testing site - Appalling service

.Yesterday I had an appointment for 13H00 at the Bellville Pathcare Covid testing location (17 Fairway Close) for symptomatic individuals. On arrival I was expected to stand in the rain and wait along with 9 other individuals including a young mother in active labour. At 13h30 I demanded to be seen as I had an apt for 13h00 and in addition to being sick I was now cold and wet. I was taken into a small room occupied by 6 other persons – not Covid compliant even vaguely. I sat a further 10 min before I was seen. I am disgusted with the way that Pathcare treat sick members of the public and the total lack of concern the attending staff had for the plight of those persons getting soaked in the rain. My advice to everyone will be to avoid this testing station at all costs. They are unprofessional and definitely not covid protocol compliant.

0
Replies (2)
Pathcare
Pathcare's reply29 Jun 2021, 16:33
Official
Dear Cheryl

Thank you for coming in contact with us. I will forward your details to the Area Manager and CSO concerned to investigate and look at functionality and space provided.

Yours sincerely
Sharon van der Berg
PathCare Debtors
Pathcare
Pathcare's reply01 Jul 2021, 12:13
Official
Dear Cheryl Q

Thank you contacting Pathcare. As per the information received by the area manager, the communication has been settled.

I trust that the above is in order as we do not wish to offer disservice to our clients.

Yours sincerely
Stephen Moyce
PathCare Debtors