TL
Taariq L
1 reviews | Active since Mar 2009
09 Feb 2023, 10:48
Overcharged
I noticed and reported to them that my account was overcharged, they acknowledged it months ago, but since then haven't refunded me, and don't respond. I also noticed this happened twice on my account, so how many more people are being overcharged?
Helpful (0)
Replies (2)0
Replies (2)TL
Taariq L's updateReviewer Update
09 Feb 2023, 11:58Turns out they refunded and just didn't let me know, or respond to any emails.
Thanks anyway
Thanks anyway
TL
Taariq L's update09 Feb 2023, 11:58
Reviewer Update
Turns out they refunded and just didn't let me know, or respond to any emails.
Thanks anyway
Thanks anyway
Pathcare's replyOfficial
09 Feb 2023, 13:29Dear Taariq Levack
Apologies if you were under the impression that we have not responded or advise about the refund due. Our refunds team responded to Ms Levack, the email was dated 13/12/2022 and we refunded 20/12/2022 within the time our time frame.
I have sent you a detailed email in this regard
Kindest Regards
Sharon van der Berg
Pathcare Debtors
Apologies if you were under the impression that we have not responded or advise about the refund due. Our refunds team responded to Ms Levack, the email was dated 13/12/2022 and we refunded 20/12/2022 within the time our time frame.
I have sent you a detailed email in this regard
Kindest Regards
Sharon van der Berg
Pathcare Debtors
Pathcare's reply09 Feb 2023, 13:29
Official
Dear Taariq Levack
Apologies if you were under the impression that we have not responded or advise about the refund due. Our refunds team responded to Ms Levack, the email was dated 13/12/2022 and we refunded 20/12/2022 within the time our time frame.
I have sent you a detailed email in this regard
Kindest Regards
Sharon van der Berg
Pathcare Debtors
Apologies if you were under the impression that we have not responded or advise about the refund due. Our refunds team responded to Ms Levack, the email was dated 13/12/2022 and we refunded 20/12/2022 within the time our time frame.
I have sent you a detailed email in this regard
Kindest Regards
Sharon van der Berg
Pathcare Debtors