BR
Brandon R

1 reviews | Active since Jun 2011

02 Jun 2021, 14:38

NURSES DOING BLOOD TESTS YET NURSE SHOWING COVID SYMPTOMS

I am utterly shocked and disgusted with pathcare southernwood, see our experience below!

PathCare !!!!!!!!!!

So a pregnant woman goes in for pregnancy bloods. The same lady who is testing COVID patients is the same lady taking bloods on my pregnant wife! That same lady is the one still wearing her COVID PPE going from COVID test station to the normal blood station. Testing patients with her mask below her nose while she sniffs and coughs! Only after this, the manager decides her staff member needs a COVID test done, but she must still carry on working! Staff walking around there with no masks, keeping their PPE from the COVID station and get told, “if you would like to lay a complaint we can get someone to call you”

They told my wife to sit in her car if she feels uncomfortable until they ready to take her next bloods.

Only after all of this, the lady was sent home until her results come out and being told her results may not be shared with patients as it’s confidential!

How inconsiderate! How did that staff member even pass a COVID screening test before work! And to still allow her to work on patients with these symptoms!

@pathcare let my wife contract COVID from your negligence, I will be SURE to make this go much further!

0
Replies (5)
Pathcare
Pathcare's reply02 Jun 2021, 15:06
Official
Dear Brandon

I am so sorry to hear about your experience, I have escalated your detailed complaint to the Area Manager concerned for investigation and feedback soonest.

For some reason I do not know your contact details are not reflecting in order for me to send this on as well. would you kindly email me your contact details to *** please

I trust that our area manager will come in contact with you soonest

Yours sincerely
Sharon van der Berg
PathCare Debtors

Pathcare
Pathcare's reply02 Jun 2021, 15:07
Official
Dear Brandon 

I see that Hello Peter is not allowing you to see our email address, debtors at pathcare dot org.

Best Regards
Sharon van der Berg
PathCare Debtors

BR
Brandon R's update02 Jun 2021, 17:41
Reviewer Update
Hi there. I have sent the email.
Pathcare
Pathcare's reply02 Jun 2021, 18:59
Official
Dear Brandon

I have received your details via email. Thank you, will revert soonest

Best Regards
Sharon van der Berg
Pathcare Debtors


Pathcare
Pathcare's reply08 Jun 2021, 09:54
Official
Dear Brandon R

I trust to find you well. I was informed that our East London offices made contact and that the Issue has been amicably resolved and that the call ended well.

Your sincerely
Sharon van der Berg
PathCare Debtors