HF
Hettie F

1 reviews | Active since Feb 2013

12 Apr 2021, 23:00

Not so "rapid" Covid test, leaving me without treatment for autoimmune disease

So, I was meant to be admitted today, pending a Covid-19 test. My doctor requested a "rapid" Covid test for admission. I was told it would take a few hours. Two to three hours at most and I will still be able to go to hospital today. Please note that I have a ton of comorbidities and with Pathcare's, once again, pathetic service, I am without treatment. I went for the test this afternoon. It is now almost a complete 12 hours later. I can't get admitted and I am without treatment. I have vowed not to make use of pathetic Pathcare again, but some doctors insist. And I had no choice. Pathetic Pathcare has been costing me a ****load of money and now, once again, another couple of thousand will be thanks to you.

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Replies (1)
Pathcare
Pathcare's reply13 Apr 2021, 09:09
Official
Dear Hettie,

I trust to find you well. I have escalated your complaint details to the Area  Manager concerned to investigate and to give feedback on this matter soonest.

Your sincerely
Sharon van der Berg
PathCare Debtors