mB
moosa B

1 reviews | Active since Aug 2015

06 Aug 2015, 21:01

no account but bad debt bill demand

My son was in hospital and came out of hospital on the 28 july2015 and on the 6 of august2015 a week later I get a letter from pathcare bad debt collections department demanding outstanding money I wonder if they ever send the bill to my medical aid because I have not even received my first account and they have my email address as well<br> Very bad accounts department services<br> <br> I wonder if there are other pathologist services that are more customer services driven

0
Replies (1)
Pathcare
Pathcare's reply07 Aug 2015, 15:26
Official
Hello moosabehardien,

Further to our telecom, confirmed via email to you.

As indicated in the above complaint, the account in query, D*** was for tests performed on your son A. Behardien on the 27th February 2015 and not for R. Behardien, as his tests were performed in hospital on the 27th July 2015

We have since updated your email and contact details as your adress is correct as confirmed.

We thank you for your co-operation and await settlement as arranged.

Assuring you of our best intentions at all times.

Regards,
Heather Daniels.
PathCare Debtors