SK
Shannon K
1 reviews | Active since Apr 2021
29 Dec 2023, 17:26
Mr s kammies
Not to happy about the competency of people working here I have done test recently bloods taken at my own gp and send to them, today I received a statement about the account not being paid, I contact my scheme they say the account was paid on 26/12/2023 and I was send the remittance I have send it to accounts at pathcare but this is not the first time at all where they charge medical aids a certain rate and the scheme pays that, last time same thing and they had to write off the overcharge amount now the same and we checked same test done before and charge a different amount this time
Helpful (0)
Replies (3)0
Replies (3)Pathcare's replyOfficial
02 Jan 2024, 07:36Dear Shannon K
I will investigate your account and will revert back to you soonest with information.
Kind Regards
Sharon van der Berg
PathCare Debtors
I will investigate your account and will revert back to you soonest with information.
Kind Regards
Sharon van der Berg
PathCare Debtors
Pathcare's reply02 Jan 2024, 07:36
Official
Dear Shannon K
I will investigate your account and will revert back to you soonest with information.
Kind Regards
Sharon van der Berg
PathCare Debtors
I will investigate your account and will revert back to you soonest with information.
Kind Regards
Sharon van der Berg
PathCare Debtors
Pathcare's replyOfficial
03 Jan 2024, 08:59Dear Shannon K
As per our internal correspondence via email to each other, the shortfall is still under investigation as we await feedback from the relevant parties.
further communication between all parties concerned will commenced internally until resolved.
Yours sincerely
Sharon van der Berg
PathCare Debtors
As per our internal correspondence via email to each other, the shortfall is still under investigation as we await feedback from the relevant parties.
further communication between all parties concerned will commenced internally until resolved.
Yours sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's reply03 Jan 2024, 08:59
Official
Dear Shannon K
As per our internal correspondence via email to each other, the shortfall is still under investigation as we await feedback from the relevant parties.
further communication between all parties concerned will commenced internally until resolved.
Yours sincerely
Sharon van der Berg
PathCare Debtors
As per our internal correspondence via email to each other, the shortfall is still under investigation as we await feedback from the relevant parties.
further communication between all parties concerned will commenced internally until resolved.
Yours sincerely
Sharon van der Berg
PathCare Debtors
SK
Shannon K's updateReviewer Update
31 Jan 2024, 17:01This people is quick to send emails from collections, I phoned yesterday and my medical aid Vivian also said I was not billed at scheme tariff they get charge a certain tariff I was billed higher that is why there shows a shortfall I was told it's under investigation and now I got an email again for a R130, it's now the second time this happens which does not reflect well on pathcare some clearly was ***********
SK
Shannon K's update31 Jan 2024, 17:01
Reviewer Update
This people is quick to send emails from collections, I phoned yesterday and my medical aid Vivian also said I was not billed at scheme tariff they get charge a certain tariff I was billed higher that is why there shows a shortfall I was told it's under investigation and now I got an email again for a R130, it's now the second time this happens which does not reflect well on pathcare some clearly was ***********
