1 reviews | Active since Feb 2014
******* accounting practice. Bad customer service. *****.
Tax Inv. No. J ********** dated 6 June 2018 original amount R841.10, queried for seniors discount, Invoice changed, credit added, New Amount R 630.82 on same invoice. Paid via Snap scan R630.82 on 11 June 2018. Amount is in the barcode so I don't determine the amount paid. On 5 July 2018 invoice is amended and an additional amount of R307.60 is added to the paid invoice. On the 9 July I receive a rude phone call demanding payment of my outstanding account. SARS should have a good look at this company practice of amended invoices after payment and after month end. Just image how little Vat. you have to pay if you can change invoice amount anytime during a financial year. Not only is this *******, it's *****.
Dear Mr Hartwell,
As discussed.
Management are in the process of urgently reviewing and addressing the matter.
We have since waived the balance and sincerely apologise for the error and inconvenience caused.
Thank you.
Yours sincerely,
Heather Daniels
PathCare Debtors.
Dear Mr Hartwell,
As discussed.
Management are in the process of urgently reviewing and addressing the matter.
We have since waived the balance and sincerely apologise for the error and inconvenience caused.
Thank you.
Yours sincerely,
Heather Daniels
PathCare Debtors.
