If they can't get their billing right or your telephone number how can we trust their tests?!?!

Billing department have absolutely no idea what they are doing, suddenly after years of sending accounts to medical aid directly, I am receiving accounts for payment that are months overdue, these accounts don't even have a medical aid number on them!

Also Blood test results keep getting called through to the incorrect telephone number (this is a test that happens once a month) (can you imagine the frustration) every month, I have to say no this is not the correct number please call the care facility where the patient lives (where you took the blood test) EVERY single time, if they can't even get that right how can we trust their results and 2ndly how can we trust their billing.

Just a bunch of absolute idiots!!!