PY
Phiwe Y
1 reviews | Active since Mar 2021
29 Oct 2021, 08:51
I am very disappointed in Pathcare
Pathcare has decided to handover my mother’s account to Vericred debt collectors but “forget” to tell them that the account has been settled. Verified has been harassing my mom since 01.09.2021 after she told them that the account was settled with Pathcare on 30.08.2021. When my mom made the payment at Pathcare in Belville, no one told her about the account being handed over. And now she is expected to pay this Verimed company because of your admin “error”? Path care is such a reputable company, I can’t believe that the first thing that I have had to do this morning is write this review. I am disappointed. Also, I need this looked into please ASAP.
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Replies (2)
Pathcare's replyOfficial
29 Oct 2021, 09:29Dear Phiwe
I trust to find you well. I will engaged with your shortly with regards to your complaint
Your sincerely
Sharon van der Berg
PathCare Debtors
I trust to find you well. I will engaged with your shortly with regards to your complaint
Your sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's reply29 Oct 2021, 09:29
Official
Dear Phiwe
I trust to find you well. I will engaged with your shortly with regards to your complaint
Your sincerely
Sharon van der Berg
PathCare Debtors
I trust to find you well. I will engaged with your shortly with regards to your complaint
Your sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's replyOfficial
29 Oct 2021, 09:49Dear Phiwe
I have sent you an email with regards to the hand over. I trust that content of my email is off assistance to bring clarity to the matter at hand.
Please going forward do not hesitate to contact me directly for any assistance
@ Phiwe I have received a undelivered email back upon sending you my feedback, could you please confirm if you email address supp**** is correct or is there an alternative email address I can use. You can email me directly at debtors at pathcare dot org.
Yours sincerely
Sharon van der Berg
PathCare Debtors
I have sent you an email with regards to the hand over. I trust that content of my email is off assistance to bring clarity to the matter at hand.
Please going forward do not hesitate to contact me directly for any assistance
@ Phiwe I have received a undelivered email back upon sending you my feedback, could you please confirm if you email address supp**** is correct or is there an alternative email address I can use. You can email me directly at debtors at pathcare dot org.
Yours sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's reply29 Oct 2021, 09:49
Official
Dear Phiwe
I have sent you an email with regards to the hand over. I trust that content of my email is off assistance to bring clarity to the matter at hand.
Please going forward do not hesitate to contact me directly for any assistance
@ Phiwe I have received a undelivered email back upon sending you my feedback, could you please confirm if you email address supp**** is correct or is there an alternative email address I can use. You can email me directly at debtors at pathcare dot org.
Yours sincerely
Sharon van der Berg
PathCare Debtors
I have sent you an email with regards to the hand over. I trust that content of my email is off assistance to bring clarity to the matter at hand.
Please going forward do not hesitate to contact me directly for any assistance
@ Phiwe I have received a undelivered email back upon sending you my feedback, could you please confirm if you email address supp**** is correct or is there an alternative email address I can use. You can email me directly at debtors at pathcare dot org.
Yours sincerely
Sharon van der Berg
PathCare Debtors