LH
Leticia H

1 reviews | Active since Jan 2020

29 Jan 2020, 13:23

Horrible service

The ladies inter care medi clinic in century city should learn the process of 24 hour urine collection. I was told to dispose of my urine then after they realized how stupid they looked they told me they would dispose it. And when I asked him simple questions they looked at one another clueless not knowing what to say. I think it is essential for someone working at pathcare to know procedure for when a parient asks. I was given a new can to redo my 24 urine after the lady working there was afraid to touch the can I collected my urine in even though she put on gloves and it was in a bag.

Ridiculous as usual

0
Replies (1)
Pathcare
Pathcare's reply29 Jan 2020, 13:58
Official
Dear Leticia H

Your complaint will be  escalated to the Area Manager concerned for investigation.
Please email us your contact details to debtors @ pathcare dot org  for the Area Manager to contact you with regards to the outcome.

Yours sincerely
Sharon van der Berg
PathCare Debtors