LH
Leticia H
1 reviews | Active since Jan 2020
29 Jan 2020, 13:23
Horrible service
The ladies inter care medi clinic in century city should learn the process of 24 hour urine collection. I was told to dispose of my urine then after they realized how stupid they looked they told me they would dispose it. And when I asked him simple questions they looked at one another clueless not knowing what to say. I think it is essential for someone working at pathcare to know procedure for when a parient asks. I was given a new can to redo my 24 urine after the lady working there was afraid to touch the can I collected my urine in even though she put on gloves and it was in a bag.
Ridiculous as usual
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Replies (1)Pathcare's replyOfficial
29 Jan 2020, 13:58Dear Leticia H
Your complaint will be escalated to the Area Manager concerned for investigation.
Please email us your contact details to debtors @ pathcare dot org for the Area Manager to contact you with regards to the outcome.
Yours sincerely
Sharon van der Berg
PathCare Debtors
Your complaint will be escalated to the Area Manager concerned for investigation.
Please email us your contact details to debtors @ pathcare dot org for the Area Manager to contact you with regards to the outcome.
Yours sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's reply29 Jan 2020, 13:58
Official
Dear Leticia H
Your complaint will be escalated to the Area Manager concerned for investigation.
Please email us your contact details to debtors @ pathcare dot org for the Area Manager to contact you with regards to the outcome.
Yours sincerely
Sharon van der Berg
PathCare Debtors
Your complaint will be escalated to the Area Manager concerned for investigation.
Please email us your contact details to debtors @ pathcare dot org for the Area Manager to contact you with regards to the outcome.
Yours sincerely
Sharon van der Berg
PathCare Debtors
