MD
Mahesh D

1 reviews | Active since Mar 2009

08 Mar 2016, 22:05

Have notified your accounts department but they co

It was reported in Feb that a third party was using my late partners' email address jmlaubscher At GMAIL dot com as his address.<br> <br> I notified Pathcare of this.<br> <br> The details have still not been amended.How hard is it to call the referring doctor and get the correct details.<br> <br> The reference number is F***.<br> <br> This actually puts the individual at risk of identity *****.So please look after your client and fix this.<br> <br> His name is listed as JACOBUS LAUBSCHER,.<br> <br> My account and hers have been of late subject to a number of hack attacks so I take no responsibility for any loss as a result. I warned Pathcare to recheck his details.Surely he has medical aid and the referring doctor can assist.<br> <br> Yet despite the fact that Jeanne is NOT Jacobus,not even the same ***,I am asked for a death certificate.<br> <br> Reality Check...they are not the same person. <br> <br> I have provided your department with the contact details at SAPS as well as referred them to the mortuary regarding my late partner with her particulars but that's not enough.<br> <br> The account is not for her.Please stop emailing the wrong person.<br> <br> Please fix.Please only respond via email as Im at a conference till the weekend.

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Replies (1)
Pathcare
Pathcare's reply09 Mar 2016, 10:19
Official
Hello maheshde,

Dear Maheshde,

We are in the process of investigating the above complaint and will respond to you before close of business tomorrow.

Thank you.

Yours sincerely,

Heather Daniels.
PathCare Debtors.