AM
Andre M
1 reviews | Active since Nov 2020
21 May 2021, 14:32
Frustrating and time wasting non-service from Pathcare
Dr. orders several blood tests for my daughter, including a glucose fasting test. Off we go 13h30 for the tests. 1. Go to Arun Place Pathcare. We only do COVID 19 tests. How am I supposed to know? 2. Go to Pathcare Vergelegen. Glucose fasting only done before 10am, all the Pathcare's work on that basis. Really, so why is that not on the form? 3. Oh, but we'll do the other tests so long...come through and we'll draw your blood. Stick, jab, stick, jab. Sorry, we can't find a vein. Come back tomorrow. Really, like the vein's went on holiday and are back tomorrow? No. Waste of time. I am NOT impressed.
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Replies (1)Pathcare's replyOfficial
21 May 2021, 15:17Dear Andre M
I trust to find you well.
I will escalate your complaint details to the Area Manager concerned for review.
Yours sincerely
Stephen Moyce
Pathcare Debtors
I trust to find you well.
I will escalate your complaint details to the Area Manager concerned for review.
Yours sincerely
Stephen Moyce
Pathcare Debtors
Pathcare's reply21 May 2021, 15:17
Official
Dear Andre M
I trust to find you well.
I will escalate your complaint details to the Area Manager concerned for review.
Yours sincerely
Stephen Moyce
Pathcare Debtors
I trust to find you well.
I will escalate your complaint details to the Area Manager concerned for review.
Yours sincerely
Stephen Moyce
Pathcare Debtors
