FALSE BAD DEBT COLLECTION LETTER OF DEMAND
I received a letter of demand addressed to me yet never received any accounts prior to this.
Upon contacting pathcare enquiries and quoting the account number I was advised that the account does not belong to me but in fact to my deceased mother.
I was told to email her death certificate to the accounts department.
This error is unacceptable and shows that pathcare attention to detail is pathetic. I do not appreciate receiving threatening letters whereby my name could be blacklisted due to pathcare negligence!
Dear Laken Riley Marais
We are in the process of investigating the above complaint and will revert back to you before close of business 30th January 2018
Your sincerely
Sharon van der Berg
Path Care Debtors
Dear Laken Riley Marais
We are in the process of investigating the above complaint and will revert back to you before close of business 30th January 2018
Your sincerely
Sharon van der Berg
Path Care Debtors
Dear Ms, Marais
As per our telephonic discussion and email confirmation.
Due to a system error we encountered, this resulted in the account for your Mother being linked to you profile on the system. We have since fixed all the necessary information and rectified the accounts in question.
Please accept our sincere apologies for any inconvenience caused, please be assured of our best attention all times .
Yours sincerely
Sharon van der Berg
PathCare Debtors
Dear Ms, Marais
As per our telephonic discussion and email confirmation.
Due to a system error we encountered, this resulted in the account for your Mother being linked to you profile on the system. We have since fixed all the necessary information and rectified the accounts in question.
Please accept our sincere apologies for any inconvenience caused, please be assured of our best attention all times .
Yours sincerely
Sharon van der Berg
PathCare Debtors