NM
Neriah M
1 reviews | Active since Jun 2020
19 Jun 2020, 16:40
Excellent customer service
Special thanks to Sharon (and everyone else) that was involved in investigating and solving my issue.
The quality of communication from Sharon during this stressful time for me was truly excellent and something rarely experienced in companies today. She showed restraint, tolerance, patience and most importantly empathy which I am incredibly grateful for. My view of Pathcare has completely changed thanks to her! :-)
We received our refund today and are impressed with the efficient investigations and service.
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Replies (1)Pathcare's replyOfficial
22 Jun 2020, 08:26Dear Mrs Neriah M
Thank you very much for your kind words of acknowledgement.
Thank you very much for your kind words of acknowledgement.
We continuously strive to improve our service, and your feedback in this regard is invaluable.
Yours sincerely,
Sharon van der Berg
PathCare Debtors Department
Sharon van der Berg
PathCare Debtors Department
Pathcare's reply22 Jun 2020, 08:26
Official
Dear Mrs Neriah M
Thank you very much for your kind words of acknowledgement.
Thank you very much for your kind words of acknowledgement.
We continuously strive to improve our service, and your feedback in this regard is invaluable.
Yours sincerely,
Sharon van der Berg
PathCare Debtors Department
Sharon van der Berg
PathCare Debtors Department
