DS
Deanette S

1 reviews | Active since Jun 2016

15 Jun 2016, 11:09

Disguisting

<p>They incorrectly submitted an account for my Dad. Been phoning non stop, unable to even pronounce his name correctly, he advised them according to his medical aid they require a switch report to pay the account. My Dad has congestive heart failure and been doing so well lately. Again they phoned him this morning advising they have nothing on their system showing he gave them this info. Even after he also emailed them. So this morning after getting upset with them again he had an angina attack. Due to incompetence, ignorance and clearly uneducated staff my Dad has to pay the price. Your organisation disgust me!!!!!!!!</p>

0
Replies (2)
Pathcare
Pathcare's reply21 Jun 2016, 07:04
Official

Dear Deanette17

We have contacted you via email on the 15/06/2016 with regards to your complaint as you supp**** no contact details.

To date we have had no response.

Kindly contact me urgently at ********** so that we can attend to and resolve the matter via Hello peter.

Thank you

Sharon van der Berg

PathCare Debtors

Best regards,

Pathcare
Pathcare's reply24 Jun 2016, 13:56
Official

Dear Deanette17

To date we have still had no response despite our email correspondence to you.

We have resolved the matter via Hello Peter due to insufficient information supp**** to us and the fact that our 48hrs response via Hello Peter has expired.

Please contact us directly at

Thank you

Sharon van der Berg

PathCare Debtors

Best regards,