LH
Leticia H

1 reviews | Active since Jan 2020

25 Jan 2020, 08:10

******

I really had it with you guys.

For the past fee years you have been taking almost everything from my medical aid savings.

Last week I went to draw bloods. My total came in of over R1800.00

The medical aid was supposed to cover as this is chronic blood tests that I have been going for, for the last 3 or more years.

Only to find out that even though you put the code in sometimes it stills goes off from my medical aid savings.

I have chronic kidney failure and I do not understand why you keep taking my savings.

Now I'm currently using the pregnancy benefit from discovery. However you guys are still taking from my savings and at the same time you are removing from my pregnancy benefit. How the hell does that work?

You guys are ****** I expect you to fix this with all of my outstanding accounts that correct codes were supposed to be entered in by your staff but was not

0
Replies (2)
Pathcare
Pathcare's reply27 Jan 2020, 10:07
Official
Dear Leticia H

Would you kindly send your invoice number to debtors @ pathcare dot org in order for me to assist you with your complaint

Yours sincerely
Sharon van der berg
PathCare Debtors
Pathcare
Pathcare's reply29 Jan 2020, 13:55
Official
Dear Leticia H

To date we have not received your details in order to assist with your complaint.

Please do not hesitate to contact us on the email address provided for any assistance.

Yours sincerely
Sharon van der Berg
PathCare Debtors