Complaint

Pathcare has the most pathetic accouny department ever. I made a paument upon a statement I received. I was bugged constantly to pay the account long time after settlement. I send the proof of payment for a second time. I sent the proof of payment together with the paid statement to my medical aid for refund but my claim was denied. I need to supply them with an invoice with a tariff code and practice number of referred doctor. I send ampul emails requesting an invoice. They kept on sending the incorrect invpice. The statement amount and the invoice amount does not remotely correspond. I telephoned them and was told that the invpoce they sent was still outstanding. They still did not send the invoice I requested and therefore cannot claim it from my medical aid. I refuse to pay this account that appeared 3 months after the the bloodwork was performed until I can claim the outstanding invoice and being refunded by my medical aid. Worst service ever!!!

3 times adter this, the incorrct