Claim processed incorrectly

Item: Pathcare
Rating: 1
Author: Penelope S

Claim issued incorrectly as it was supposed to be deducted on my husbands medical aid as my daughter is a dependent on his medical aid.The account has been handed over to debt collectors and Am being harassed.Inphoned customer service a couple of times hoping that the matter can be resolved .I am still getting phone calls from the collection department.

Helpful (0)

Replies (2)

Pathcare's replyOfficial

10 Jul 2024, 08:57

Dear Penelope S

Thank you for contacting Pathcare, please allow me to investigate and to bring resolve to your concerns raised. I will send an email regarding the account shortly.

Yours sincerely
Stephen Moyce
Pathcare Debtors

Pathcare's reply10 Jul 2024, 08:57

Official

Pathcare's replyOfficial

10 Jul 2024, 09:14

Dear Penelope S

Thank you for raising your concerns with Pathcare. Kindly note that an email has been sent to you with the resolution from Pathcare.

Yours sincerely
Stephen Moyce
Pathcare Debtors

Pathcare's reply10 Jul 2024, 09:14

Official

Dear Penelope S

Thank you for raising your concerns with Pathcare. Kindly note that an email has been sent to you with the resolution from Pathcare.

Yours sincerely
Stephen Moyce
Pathcare Debtors