BE WARE OF PATHCARE

The people in pathcare's accounts department do not have a clue what they are doing.I was ill last year September and had to go to emergency,my medical aid benefits were depleted due to this I later received a bill from pathcare for blood that they had drawn that night.I phoned pathcare to make a payment arrangement to pay off the bill which I did over two months,I phoned each time to find out how much I am owing so that I could pay everything.They then sent me a zero balance statement to show that I was owing nothing, this was on the 5th of January of this year.Last week I received a call from Vericred which is a debt collection company only to findout that I had been handed over to them for not paying my pathcare account from September last year and that I had an outstanding balance of R298. They then said I should send the Zero balance statement through to them of which I did to two separate people at Vericred.I have had no feedback on this but they continue to bombard me for there money.How do you send a person a zero balance statement and then the next minute you hand them over for having an outstanding balance on the same account number.It does not make sense at all its ridiculous.