1 reviews | Active since Jan 2017

22 Feb 2021, 21:57

Arrogant and rude pki8} p

Me and my daughter of 2 years old had to go for covid teststing due to. My little one being admitted on Thursday for a procedure,the lady that does the screening was so blatantly arrogant i dont know whats her name at the cape gate branche telling me i dont have to give her dirty looks and we are basically waisting her time she have a million patients to see to outside. That was very unprofessional of her assuming and being so arrogant to upset my child. She is not doing me a favor or anyone else she treats that way, i have a right to approve or disapprove when it comes to my child's well-being. I am and will be forever sorry i sat foot in that place, god forbids if i do ever have to go for testing again even a blood sample i would rather go with ampath.

0
Replies (2)
Pathcare
Pathcare's reply23 Feb 2021, 08:22
Official
Dear Megan D

Please accept out sincere apologies for the bad experience. Your complaint has been escalated to the relevant  Area  Manager  for investigation. 

Yours  sincerely 
Stephen Moyce
PathCare  Debtors 
Pathcare
Pathcare's reply11 Mar 2021, 11:02
Official
Dear Megan D

As per email confirmation from the Zone manager and Sister in charge concerned, we are happy that the matter could be resolved.

Our sincere apologies for any inconvenience caused.

Please be assured of our best intentions at all times.

Yours  sincerely 
Stephen Moyce
PathCare  Debtors