AB
Andries B

1 reviews | Active since Apr 2019

22 Oct 2021, 13:05

A.J. Booyens

Pathcare sends bills to myself, my daughter and my son. Closer inspection indicated that the medical fund paid these accounts (All 3 of us). I made the mistake to also pay the bill because they keep on sending it to me. Now I am having a difficult time getting it back from them, e mail after e mail, proof of payment from my bank app. Still struggling. I wonder how many other people checked their medical fund payments to these people! No feedback, only one call weeks ago. changing my call from one department to another and only one person tried to assist me.

0
Replies (3)
Pathcare
Pathcare's reply29 Oct 2021, 09:28
Official
Dear Andries

I will engaged with you shortly with regards to your complaint

Yours sincerely
Sharon van der Berg
PathCare Debtors

Best regards,

Pathcare
Pathcare's reply29 Oct 2021, 11:36
Official
Dear Andries

I am busy liaising with the team leaders concerned , we will come in contact with you soonest

Regards
Sharon van der Berg
PathCare Debtors

Best regards,

AB
Andries B's update03 Nov 2021, 13:50
Reviewer Update
Hi Me. VD Berg, Please look at date and no call or e mail from you yet!