TS
Twanette S

1 reviews | Active since Jun 2015

12 Jan 2023, 12:17

Accounting incompetence as usual

It really is a shame that the Accounting Department makes the whole of Pathcare look ***********.

0
Replies (6)
Pathcare
Pathcare's reply12 Jan 2023, 12:27
Official
Dear Twanette Strauss,

Thank you for contacting Pathcare. Would it be possible to send the query to *** please? I will investigate and revert back as soon as possible.

Yours sincerely
Stephen Moyce
Pathcare Debtors
Pathcare
Pathcare's reply12 Jan 2023, 15:23
Official
Dear Twanette Strauss,

One of our management team members will be responding to your shortly.

Yours sincerely
Stephen Moyce
Pathcare Debtors 
TS
Twanette S's update13 Jan 2023, 08:04
Reviewer Update
I require a refund and nothing further.
Pathcare
Pathcare's reply13 Jan 2023, 08:10
Official
Dear Twanette Strauss,

I have sent this request to the manager that sent the email yesterday. She will get back to you as soon as possible.

Yours sincerely
Stephen Moyce
Pathcare Debtors 
TS
Twanette S's update20 Jan 2023, 08:56
Reviewer Update
Does "as soon as possible" mean more than a week later? We are now on day 7...
Pathcare
Pathcare's reply23 Jan 2023, 12:27
Official
Dear Twanette Strauss,

Our refunds department is dealing with the query and will get back to you before the end of business today.

Yours sincerely
Stephen Moyce
Pathcare Debtors