Absolutely despicable service!

My experience with Pathcare has been nothing short of absolutely terrible.

I went through for blood tests on the 22 June 18, obtained an invoice and paid what was due then.

I then received a call almost a week later indicating that additional tests were performed and that I need to pay that as well.

If this was another R100/R200 I could completely understand. However, you guys billed me for an additional R1.5****!

How can Pathcare, as a business perform additional tests, even if a doctor may have ordered it, without the consent of the customer.

It is unacceptable to contact a customer after they have left thinking that all the bills were settled and tell them that they now have to pay an additional R1.5k when they did not obtain consent from said customer.

You guys need to understand that you cannot make a commitment on anyone's behalf unless you are settling that bill yourself.

If Pathcare is this fond of committing someone to additional expenses without them knowing, you guys should settle the bill yourself.

Ridiculous is an understatement.