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Sindile T

1 reviews | Active since Sept 2020

19 Feb 2025, 11:31

***

On the 17th of April 2024 my niece, who is covered under my medical aid, did blood tests at Pathcare. The medical aid made a partial payment which I'm only finding out about now from a credit bureau that Pathcare handed me over to. Instead of Pathcare communicating with me last year to inform me of the outstanding amount and to offer me an opportunity to settle the outstanding amount they decided to hand me over to a credit bureau which will affect my credit score instead of simply communicating with me. Very disappointing.

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Replies (4)
Pathcare
Pathcare's reply19 Feb 2025, 11:45
Official
Dear Sindile T,

Thank you for contacting Pathcare, please allow me to investigate and to bring resolve to your concerns raised.

Yours sincerely
Stephen Moyce
Pathcare Debtors 

Pathcare
Pathcare's reply19 Feb 2025, 12:05
Official
Dear Sindile T,

Thank you for allowing me to investigate this concern. I would like to know if it is at all possible for you to send me an email to *** with all the necessary details so that I can investigate further. I am not finding the account with any of the listed details.

Yours sincerely
Stephen Moyce
Pathcare Debtors 
Pathcare
Pathcare's reply20 Feb 2025, 10:05
Official
Dear Sindile T,

Would it be possible to supply the details for the account so that we can investigate please?

Yours sincerely
Stephen Moyce
Pathcare Debtors 

Pathcare
Pathcare's reply21 Feb 2025, 11:19
Official
Dear Sindile T,

Thank you for contacting Pathcare. Due to insufficient information, we are unable to assist.

Yours sincerely
Stephen Moyce
Pathcare Debtors