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1 reviews | Active since May 2017

31 May 2017, 15:56

2 YEAR OLD INVOICE

<p>The service I have just received from Pathcare was very unprofessional. I have been contacted by debt collections company for an invoice that is 2 years old. I have never heard a word about the outstanding invoice until now. Dealt with Gerald van Wyk and I wasn't even given an explanation as to why I only received the invoice now.</p> <p> </p> <p>I suppose these will be ignored by Pathcare, but they can be sure in future I will request another company and urged other patient do the same</p>

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Replies (4)
Pathcare
Pathcare's reply31 May 2017, 16:35
Official

Dear Tanya Rix

We are in the process of investigating your complaint and will attend to and resolve the matter before close of business tomorrow 01/06/2017.

Yours sincerely,

Sharon van der Berg

PathCare Debtors

Best regards,

's update01 Jun 2017, 09:01
Reviewer Update

All I have heard back is I must send my ID and I have now received the bank details of debt collection agency -VERICRED for amount than is R80 extra than the original invoice.

's update01 Jun 2017, 10:38
Reviewer Update

Thank you to Sharon van der Berg for sorting out this issues and taking the time to investigate

Pathcare
Pathcare's reply01 Jun 2017, 11:30
Official

Dear Mrs Rix

Thank you very much for your kind words of acknowledgement.

We are happy that the matter has been amicably resolved

Thanking you for your co-operation and assuring you of our best intentions at all times

Yours sincerely

Sharon van der Berg

PathCare Debtors

Best regards,