Worst worst worst!

Good day, Kev (Director), Sarina, Louie, Sarina, Natasha, Micaela! I have been calling for the last week regarding our device that was booked for repairs, the 4th of February 2022 under warranty. Pillar to post, spending unnecessary money on airtime, never mind time and a bunch of staff that really have no clue what the word 'client service' means! Your service is non existent, inexcusable and then we get the 'Covid excuse' that so many useless companies rely on nowadays, the part is taking longer. Please do not use Covid as an excuse that you never call back and no one knows anything and have absolutely no communication skills with clients. Oh and excuse me that we are one of the 11 000 repairs you have at the moment???? are we just a fish in the ocean, please maybe if you were competent, you would not have that many jobcards?

I am at my wits end and leaning towards the next best solution!

Get sorted or deal!