WORST SERVICE OF MY LIFE!! BURNT OUT LAPTOP CABLE

<p>I bought a universal cable for my Laptop on the 21 July 2016. I had the cable for a week and it burnt out. I went to the branch in Cape Town on the 01 August 2016. </p> <p> </p> <p>They did not have a new cable when I was there and was promised delivery of the new cable on Friday the 05 August 2016, I told them I will fetch the cable on Monday the 08 August 2016.</p> <p> </p> <p>I called them on Monday, the cable did not arrive. I spoke to the Manager Shaun who was supposed to call me on Monday to confirm that the cable was there and ready for collection, nobody called...</p> <p> </p> <p>This morning 10 August 2016, I called them to find out if the cable was there and They put me through to customer services in johannesberg and the sales consultant told me that there is one unit in Cape Town and said that I can come through to collect the cable at the Cape Town branch. I drove all the way from Cape Town CBD and when I got there, there was no cable... NOTHING!! </p> <p> </p> <p>I require a cable in order to do my work on my laptop which is now DEAD!! I had to scrabble around trying to find somebody with a similar laptop cable in order to do my work. I own my own business and I need my laptop inorder to do my work otherwise I do not get paid... I cannot finish month end and this is getting abit frustrating...</p> <p>This is the reference that the sales consultant gave me in Johannesberg to confirm that I can fetch the cable at the Cape Town Branch: ***</p> <p> </p> <p>BELOW IS THE DETAILS ON THE INVOICE:</p> <p> </p> <p>DOCUMENT NUMBER:</p> <p>INC76345</p> <p> </p> <p>ACCOUNT NUMBER: COKQ34</p> <p> </p> <p>INT. REF.</p> <p>SOC00229</p> <p> </p>