Worst MSI service place ever

Certain members of the front desk staff are incredibly rude and unhelpful. Their technicians refused to listen to the problem, insisting there was nothing wrong with the HDMI port, regardless of how many times we said that the problem is intermittent and not constant. In the end, they quoted us close to R30k for a new motherboard to get rid of us, and still haven’t resolved the issue which is a faulty hdmi port, which today we were quoted by another company to fix for R600. Instead, they reseated a USB port and said the problem was resolved. The only positive in this whole saga was Shante. Absolutely lovely agent to work with. Would not even give them one star. They are the worst service providers I have had to work with. They had my laptop for 10 working days. On one of the calls they even stated that warrantee laptops get preferential treatment and that is why my laptop was delayed three times.