What a let down - PARTSERVE / Epson Technical Service

Purchased the Epson L365 Printer from PARTSERVE over 2 years ago. Had the printer for 2 weeks and it was sent back to PARTSERVE to get realigned at no charge. We recieved the Epson printer back and had the same issue. It then went back to PARTSERVE once again a month later to get repaired. I recently sent the Printer in again, 2 months ago due to the exact same problems we have been having for the past 2 years. Epson replaced some components and blamed the problem on the printer not being used enough. I paid almost half the cost of the Printer amount to not only get this repaired and the same problems continue. I have recently spoke to Shouneeza Anderson and Marvin Langa from PARTSERVE as well as EPSON TECHNICAL SERVICE requesting a Printer replacement. Jacketta Richards responded asking me to bring the printer in so they can repair it once again at no cost this time, for the last time. I have never had this service or experienced printer issues ever from any other brand. The only reason I chose to go with Epson is for Ink cost saving. Dissapointing to say the least.