1 reviews | Active since Jun 2017

07 Jun 2017, 10:07

terrible service

<p>I puchased a projector accer dlp 1185 about a year ago. The bulb is rated for 4000 hours. The projector stopped working with less than 300 hours. Part serve rejected my warrenty and said I can escalate it but they cant gaurentee anything. The manager of the tech department Morne really needs to see what his staff is doing. The biggest joke is that the new bulb is supposed to last for years.....but they will only warrenty it for two months. Pathetic service and a real ****ty product from acer. Another technician at another company said that it was most likely the drivers failed or they gave me a dud bulb to start with. The technicians at part serve could see how little hours I used the bulb. How could the bulb die. Now after the fact I need to send my proof of payment? How do you take a produt with no proof of payment or copy their of.....</p>

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