1 reviews | Active since Oct 2022
super stressful and extrememly bad service. Lets call it service with excuses.
i write this as i wait for my call to be answered. currently going for 7 minutes.
this it the 4th time i am calling today first time was on hold for over 10 minutes after explaining myself to the call centre agent and holding for over 10 minutes my call was cut. second time i called again got transferred agent said hello and hung up.
3rd time soke to the call centre had to explain myself again and the agent just hung up in the middle of me explaining my frustration.
this call is now nearly a month old. problems from receiving quotes to being quoted incorrectly eventually sorted out the quoting issue made payment and got a generic response after asking for a ETA. both cape town and JHB branches.
the device is crucial to our daily operations after explaining this on more than one occasion.
my call was also closed a relogged its just all to much i cannot have this much stress from one vendor who is recommended and the only service centre for Canon.
i am at a loss for words and my call was just cut again
