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Elias N

1 reviews | Active since May 2012

03 Aug 2015, 10:59

Stay Far Away. Waste of time.

I took my Lenovo Yoga 2 in to PartServ Channel Support Cape Town. I live in Somerset West so it was not exactly around the corner. They took about a week to give me a price on the repairs. I had to pay about R170 just for them to quote me. They then could not fix my issue under warranty even though it is a common defect with my model. Quote me over R5000 to replace motherboard for faulty USB port. I then rejected the quote and had to go all the way there again to wait for almost 30 minutes just to be acknowledged. Their service is slow and unproductive and frustrating and the list goes on. Then I got my machine back and since I bought it from FNB I contacted their support line to get it booked in for repairs. They sent couriers to collect it and have since advised me that the unit will be fixed under the warranty.<br> <br> I do not have many regrets in life but giving my R170 to PartServe to fund their incompetence is certainly one of them.<br> <br> I would advise you to not ever use them. Rather get a backyard micro soldering technician to do a quick cheap fix for you or go through ANY other company but them. I am disgusted that so many manufacturers trust these clowns to do their support.

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