SHOCKING SERVICE

Absolutely shocking service!!! I wouldn't even give them 1 star but I have no choice. My printer went in, mid Feb - I paid just under R1000 for a "service" and it was returned still faulty. The so called "test-papers" that is was returned with were clearly printed by another printer. I was told they would re-look at it and that I would have it back in a week.....I am still waiting. I am now asked to pay R2000 for parts. I requested credit for the so called service and consideration that I have been hiring a printer for 3 months. Chantelle the manager should not be in this position - she has NO CUSTOMER etiquette and is down-right rude. Think twice when buying an EPSON printer, as this is the only place you can take it for repairs.