SHOCKING SERVICE- AVOID AT ALL COSTS

<p>It has taken almost a month to get a machine repaired. They ordered a new part which according to them arrived faulty. In my opinion they didnt even start the work on the machine. It then took another week to receive the new part, at which point they advised of another issue with the machine that was not diagnosed (after paying R700 ***essment fee) Lenovo policy to replace the unit if the repair is not successful in 10 days- was not adhered to. Not sure why they have a policy if their word means nothing! Countless promises broekn, poor service, incompetence and uneccessary aggrivation. Avoid Partserve and Lenovo at all costs!</p>