Shocking communications, no spares, failure to spell client's name correctly etc

<p>Left a 2 ½ year old Canon flat bed scanner with them for quote on repairs. Came back later "No spares buy a new model". When trying to get someone to call me to explain why no spares, why my name was wrongly printed on their job card and why their anti virus definitions printed on the bottom of their emails indicate they are 6 plus years out of date no response in spite of follow up calls and two calls to their Jhb Head Office. The receptionist told me their management people "Do not speak to customers....."! And they have the ****** cheek to call themselves "Your service centre of choice" when picking up the phone!! No people, this is typical of **** SA after sales service. Would I buy shares in their company? NO! Would I recommend others to deal with them? NO! Will I make use of their so called "services" again? NOT A CHANCE.</p>