PARTSERVE - USELESS SERVICE AND ******ION

DON'T TOUCH ANY BRAND THAT REQUIRES 'PARTSERVE' TO SERVICE EG EPSON

Partserve closed completely from 20.12.24 till 2.1.25 - but there is nobody there apart from useless indifferent front desk people - and technicians will only be back in 5 days and it would then take them another 5 days to quote. Which you still have to pay for even though it only takes 2 minutes to reset the epson printer inkpad counter - otherwise you don't get the machine back A quote is ~R350 and then they charge ~R760 per hour for something that takes 2 minutes. Their terms state 'no rejections will be accepted'

And Epson doesn't respond to the email complaint about this - only useless generic identical responses on HelloPeter.

The front desk can't provide any seniors or managers or directors physically or emails. They don't know of any complaints email.

Simple ******ion to make you continue paying for their lack of 'service'.

Will never use epson or any brand that requires partserve as back-up.