JD
Johan D

1 reviews | Active since Oct 2025

02 Oct 2025, 12:09

Partserve Support and service the worst in SA.

I have never had such bad service from any service orginasation before. I took in a laptop with charging issues. At delivery they got even the problem report wrong. Then after months of backwards and forwards I paid an invoice and told CS that the bettery and charger was brand new and I was happy to pay a diagnostic fee. They charged me for a new battery and charger. I paid with my credit card. Upon collection I was informed the problem could not be solved and that there will be no charge. Yet my credit card has been charged. The prtal is a waste of time as there is all BS information and does not show anb invoice. So here I am after months and R2000 in the hole and no additional battery or charger. That is dishonest and *****.

I will never use Partserve ever again. It would have been cheaper to buy a new laptop than deal with the frustration and down time from Partserve.

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Replies (1)
PartServe Channel Support
PartServe Channel Support's reply02 Oct 2025, 12:43
Official
Thank you for reaching out to us.  We requested you to supply us with your banking details in order for us to arrange a refund.  Please send this to our cs e-mail address.