PartServe has a huge communication glitch.

Partserve communication is non-existent. I gave my Epson printer in at the Cape Town branch to get a quote. Long story short, I received a quote after enquiring after a week. I struggled to open it on my Mac, and eventually, after many, many minutes on the phone; I received an email with a typed quote and the banking details. I paid the amount but received no confirmation. I had to call again to find out what was happening with my repair. The amount of time I spend on the phone via Johannesburg to find out what is happening in Cape Town is ridiculous. Why can`t Cape Town have their own telephone number and communication channel? This is so third-world. I see Partserve doesn't make the effort to read or respond to the complaints on Hello Peter. Therefore I am warning potential customers: Beware of the company! Read the reviews on HP before you deal with them.