PartServe Durban beyond useless

Sent Lenovo tablet to PartServe Durban for repair on 12 August. Received one call to inform me it’s the mainboard and they are waiting for a quote. It’s now 31 August and I’m still waiting. Repeated emails go unanswered and trying to phone them results in being placed on hold for 20 minutes. Worst service ever. Will never make the mistake of using them again and as a result, will surely never buy a Lenovo product again if this is the official service supplier.