PartServe Channel Support Incompetence

A word of advice to anyone who purchases an Epson branded printer product and runs into issues: You are better off disposing of this printer Brand in the trash and purchasing a brand new printer than being subjected to the non-existent service from this so-called 'Service Provider' for Epson products in South Africa who is this Circus called 'PartServe Channel Support'. They should change there name to 'FilthServe' as they are absolutely useless from start to finish.

Apart from the fact they run a black hole for a mail account (It is impossible to book any service with these clowns unless you email them a request), when they do eventually dispatch a so-called 'technician' to site to 'attend' to the fault they are incapable of repairing the product and then you have to jump through the same hoops and procedures to get the unit 're-repaired'. Each time they quick to raise a call-out fee and bill you for replacement spares and by the time they get the unit 'repaired' you may as well have purchased a brand new unit and avoided this debacle. Absolute Circus of a company and judging by all the other complaints on this forum it is anyone's guess how this mob is still in business and representing major brands like Epson etc. Clearly the owners of this ******** of a company don't value customers and my advice is to avoid this bunch of clowns like the plague if you value your time and money!