PARTSERV - TAKE YOUR CHANCE

I cannot recommend this company. The only reason I used this company - they were recommended by Evetech - where I purchased the laptop from. From the very first encounter with the service person who threw the paper that I handed to her with all the details to the quoting, etc. I had no choice but to accept this. One receives the quote and no where on the quote does it state that payment has to be done BEFORE repairs start, it does state the following: "No Repairs will be released unless payment has been received". Received a call stating that they ordered the part, and another to state that the part will arrive on the 08/03/2024, not quote was done on the 05/02/2024. Upon calling to see if they have the part, I then get told - Yes it is in JNB. Maybe they should be more clear on when the part will arrive at their branch. When I asked for the HO number I was told that they were not allowed to give it out. I then found the number in JNB, and upon requesting to speak to the MD or who ever the manager of Durban branch answers to, I was put back to Durban branch. This is were I ended up being s***led at like a child. I then called the JNB branch again and was told that a manager from JNB would call me. Well lets see. I cannot wait to get my PC back, and if broken or worse than when I handed as per what I have read in the reviews - there will be hell to pay. Mmmmm maybe I should ask for a job so I can be rude, obnoxious and make customers have a ****ty day - at least I will get paid to do it. This is my experience so far.