No Repair Possible for a 11 day old Lenovo YOGA Tablet

<p>When I bought a Lenovo YOGA Tab 3 in London on the 1st of June 2017, I was assured by the guy behind the till that it carried an international warrantee. "All Lenovo products do, just keep the slip". On the 12th of June (1 &frac12; weeks later) my tablet screen froze. I was in Washington DC at the time. I was flying back to South Africa the following day, so I decided to sort it out when I got back home to Port Elizabeth.</p> <p>I found that Lenovo contracts with a company called PartServe for their product repairs in South Africa. I phoned PartServe on the 19th of June 2017 and spoke to Thealinda who informed me that there is no international warrantee for the Lenovo YOGA Tab 3 and whatever repairs that they do would be for my account. However, Thealinda suggested that I bring the YOGA into them and she would see what they could do to &ldquo;help me&rdquo;. I dropped the YOGA Tab with them the following day.</p> <p>On the 21st of June 2017, Thealinda phoned me to get the original e-mail and password that I used to set up the tablet in London. I gave her the details but the tablet would not accept the e-mail and password. They kept the tablet to "try something else". On the 6th July 2017, I phoned Thealinda get an update and was told that they have not managed to sort the problem. The following day,</p> <p>Thealinda informed me that there is nothing that can be done as the operating system is an UK operating system and that the tablet will not work with a South African operating system. They cannot get hold of the UK OS. I have had to throw away an 11 day old product because of the inability of PartServe to repair it.</p>