NO REFUND FOR A FALTY PART

After taking in my Canon printer to P****rve, i waited over a month for the repair to be done after i had to call them continually. I fetched my machine and was treated terribly at the collection counter. I got home and plugged in my machine and it still had the same problem, after paying for the repair. I complained to Canon directly and they said they would get Rene to call me. I never got a call back, I had to complaint to Canon again and again. Rene **** to Canon saying she could not get hold of me on my cell, I sent Canon screen shots of my call log. Rene eventually called me and she apologized for the rude employee, and that was it. I then informed her that my printer was not repaired and still giving the exact same error, Rene argued with me as to how I would know what was wrong. I told her that I spoke to a tech at Canon, whom informed me that I should not have the same error after the head was replaced. I requested a refund and she told me that NO refund will be given as they fitted the part, which does not work!!! DO NOT buy Canon or Epson because PartServe’s "services" (clearly not) there printers. Wake up Canon and Epson, P****rve is ruining your brand. I have replaced my printer with HP and will NEVER buy a Canon or Epson.