JO
Jen O

1 reviews | Active since Oct 2020

09 Oct 2020, 15:35

Never again.

What an appalling experience. With the exception of the lady who helped me at the collections counter (a new hire, who did her best), PartServe seem to truly not give a damn about their customers. They are unprofessional, inconsistent and *************, and I quite literally feared for the safety of my unit while it was in their care.

This morning a PartServe sales consultant all but refused to refund me for a laptop adapter that I had bought only a few weeks prior, and that turned out to be incompatible with my machine. I was treated with such disrespect that I eventually gave up on getting a refund and left. That R500 adapter is worth far less than the thousands of rands he might have made off me through repeat business, had he treated me with a shred of decency. I would rather pay a premium for good, reliable service somewhere else.

PartServe seem far more interested in a quick buck than they are in providing value and cultivating trusting relationships with their clients. Use them at your peril.

0
Replies (0)