Horrible first experience

They have terrible customer service, accounting systems and work management systems. I took my device in 2 months back, I have had to deal with missing payments, lack of updates, incorrect status updates and the list goes on. I still do not have my device even though they claim that the device was fixed 2 weeks ago, I was told they will only send it back in another 2 weeks! I cannot in future recommend anybody in SA buying an MSI device (especially for work purposes) if Partserve is the only certified repairer in South Africa. I have requested MSI to please stop referring your South African customers to Partserve.