GB
Gary B

1 reviews | Active since Mar 2021

17 Mar 2021, 17:00

Fast and professional service

I had an issue with a fairly new laptop which came with a premium warranty, having worked in the industry before I didn't expect much when I logged it with the laptop manufacturer's support team, very soon after I received a call from Partserve to arrange a time/date, the agent came fully complying with local Covid-19 regulations and replaced the motherboard on-site.

Unfortunately due to circumstances outside the agent's control he was forced to take the laptop back with him for some minor adjustments but I was happy to do it and this didn't hurt my experience with Partserve at all.

A big thank you to everyone involved.

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