DON'T USE THEM (PART SERVE )

All the companies that use Part Serve must stop using them, their service is terrible. I have been forced to use them twice as I use them due to Canon using them to repair their products (printers) in the JHB aria. I have on both repairs had the non existent service in having to call them for a quote to be sent for a assessment on the printer that took them 5 days to do. I gave them the go ahead and 3 weeks later not even a call from them even after numerous follow ups. They don't care and they have no respect for the clients time or money. As a result and this is not a fully a fault on Canon's side but due to the support we will no longer be purchasing Canon equipment in which we have over 5 products of theirs. NOT HAPPY