Crime pays!

Crime pays! Let me explain:

Friday, 12/7/2019: Gave me Lenovo Tab2 in at PartServe with great trepidation after viewing the negative reviews here on HelloPeter. Even called Lenovo head office and begged them to let me use another service provider. They assured me that everything would be fine, and I succumbed. I was assured that I’d get a quote within 3 days. Wednesday 17/7/2019: Called to enquire about the quote. Was told they were still assessing my device. Friday 19/7/2019: Called again. Was told mainboard and back cover needs to be replaced. This was baffling as my problem was a simple software *******ion issue. My headphone jack that I’d never used, was ‘worn’ Monday 22/07/2019: Received call from Jhb branch informing me my unit was there for repairs by their senior technician. Eventually got a quote out of them: My R3000 tablet would cost R5400 to fix! A few phone calls, whatsapps and mails later I eventually got a senior manager at Lenovo to agree that they would carry the cost of the repair. Fast forward to 5/08/2019: Got a call from the Cape Town branch to inform me that on the same day that my device had returned from Johannesburg, they had had an armed ******* at the branch, and my tablet was one of the devices that was taken. They would be replacing my device with a new one after talking with their insurance. MORAL OF THE STORY: Bad service eventually bites you in the backside. Crime paid for me this time (I got a new tablet) but I can’t guarantee that you’ll be as lucky when you have your device repaired at PartServe. That’s why they get 5 stars from me! Please leave a comment below ????