Bad service ever

<p>i bought a lenovo tablet from makro early this year for my son, in june it fell annd the screen broke. i couldn't send it in for repairs immediately as he was using it for school, i waited for school holidays. on the 3/07/17 i took it back to makro wonderboom for repairs and i was told that they are going to send it to the supplier (partserve) and they will send me a quote. i waited for three weeks for the quote to come it never came, i decided to call makro (25/07/17) and ask them about the progress and i was told that the supplier is still looking for parts. same week i phoned again (27/07/17) asking if those guys can right off the tablet so that i can claim for insurance, i was told that they received the part and they will call me to get my email so that they can send the quote. today (7/08/17) still no quote, i phoned makro again and i was told that they haven't received the quote and i asked if i can call those people my self and talk to them and i was told that the supplier (partserve) doesn't deal with client straight. i am frustrated now because my child is now struggling at school because he relies on that tablet for his school work. the assessment note is ********** , that is the repair number i got from makro. i will appreciate it if hello peter can assist me in this matter.</p>